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How to see your Doctor or other Health Professional

calendar_penTo See a Doctor

For urgent issues:  We operate a duty doctor system where patients will be contacted on the day by a GP, this may not be your Usual GP.  They will then work with you to provide appropriate medical care for you.  This may be an appointment with the GP or your Usual GP, bloods or advice given over the phone depending upon the nature of the urgency.  You must be available to take phone calls on the day that you ring.  Also if you require an appointment for an urgent issue once the GP has spoken to you on the phone, the appointment will be offered to you on the day.  Therefore please ensure that you are available to attend for an appointment that is offered to you.

It is very difficult for doctors to assess the urgency of call if you do not provide information to the Reception team to tell the doctor.  Please do give the Reception team a brief description, they are fully training in patient confidentiality.

Online Consultation: The surgery now offers patients the opportunity to complete an online consultation.  Please click on the Get Started Button on the home page.  The Surgery will respond in 24 hours (one working day).

A Regular Appointment:  Please ring to book a regular appointment with your Usual GP, the length of time you may need to wait varies.  You are able to book a closer appointment with a GP who may not be your Usual GP.  You may also be offered an appointment sooner through the Oxford City shared Extended Access service (7DAS) which may be at the Leys or in another Surgery in Oxford.

If you have multiple or very complex problems, you can book a double appointment (20 minutes) with the doctor or nurse. However for the benefit of all patients, we would ask that you only book a double appointment if really necessary because, if mis-used, it will reduce the number of available appointments for everyone.

We also now give priority to patients, who cannot get to the surgery during working hours, to late evening appointments which are available on Mondays.

Practice Nurses: Offer appointments each weekday between 8.30am and 5.30pm. Evening appointments are also available. 

We positively encourage patients to see our Practice Nurses and take advantage of their considerable expertise in the management of long-term conditions, such as Asthma, COPD, Diabetes, Blood Pressure and Heart Disease. They can also give advice on contraception, including the morning after pill, diet and weight management and travel health.

Health Visitors: A Health Visitor is available to see children under 5 years between 9.30am and 10am every weekday morning except Thursdays. If you have concerns about any of the following problems, please ask to see the Health Visitor:- Feeding or sleep problems, head lice, fever, diarrhoea, vomiting, rash/spots, thrush, constipation, sticky eyes or eczema.


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